When a new high-rise building was constructed nearby, the mobile connectivity at the Coates Hire office in Darwin was degraded. MobileCorp got the company back in business with an In-Building Connectivity (IBC) solution.
Coates Hire is Australia’s largest equipment rental company with branches in over 150 locations Australia-wide, 1800+ employees, and over 1 million pieces of equipment across 21 categories.
The construction of a high-rise building between the Coates Hire Darwin office and the nearest Telstra 4G cell tower caused a sudden degradation of mobile service at the site.
MobileCorp Managed ICT team organised a technician to attend on-site and investigate the issue. He would also determine the position of the strongest 4G signal to the building.
- Reliable mobile voice and data connectivity: Using an antenna and repeater station that is more commonly seen in remote Outback Australia, Coates were back in business.
- Increased customer and employee satisfaction: No more frustrating call drop outs.
- Enhanced productivity because it can be difficult to work without reliable mobile connectivity!