What is Telecom Expense Management?
Savings arising from TEMS activities will typically measure between 2-10% of corporate monthly expenditure. A Gartner White Paper (June 2019) reports that 50% of companies they surveyed estimated savings at more than 10% of monthly expenditure.
Telecom Expense Management by MobileCorp
MobileCorp offers three levels of TEMs Managed Service - Enterprise, Premium and Snapshot.
These modules can be a standalone managed service or included in MobileCorp's Managed Mobility service bundles.
TEMS modules include
- asset inventory management
- automated procurement
- cost centre allocation
- carrier bill auditing
- carrier plan and service optimisation
- cost visibility program
- business intelligence analytics
- fleet benchmarking
TEMS Enterprise by MobileCorp
TEMS Enterprise is MobileCorp’s cloud-based, integrated, and automated TEMS solution.
It is a comprehensive online asset management and bill interrogation service that enables organisations to manage all aspects of their telecoms inventory, usage and expenditure.
A hallmark of the TEMS Enterprise module is carrier billing transparency and analysis. Individual carrier bills are available online in detail each month. These can be made visible to end users or to nominated personnel.
Billing expenditure can be viewed from multiple perspectives including by individual, team, cost centre, usage type – voice, data, international roaming; dollar amounts, increases in usage or expenditure. Anomaly and exception reporting can quickly highlight abnormalities for further investigation.
At an account level, auditing of call rates and charges being applied can be automated.
Suitable for Telstra or split-carrier corporate fleets.
MobileCorp TEMS Premium
MobileCorp TEMS Premium is an off-line set of telecom expense management reports with analytics, insights and recommendations.
This premium reporting package highlights cost saving opportunities and mitigates risk around expenditure and carrier billing services.
The reporting package represents due diligence and governance for Procurement, Finance and IT service delivery leaders.
MobileCorp will identify and make recommendations around data usage, redundant services, carrier billing errors, unauthorised and non-compliant end user behaviour.
MobileCorp TEMS Snapshot
MobileCorp TEMs Snapshot provides cost transparency at a glance.
All the critical cost metrics on a page for quick evaluation and identification of risk factors.
- overview of fleet composition
- analysis of monthly charges
- data usage analytics
- identification of unauthorised use
- explanation of excess charges