What is Telstra 5G Enhanced Enterprise Wireless?

Enhanced Enterprise Wireless is Telstra's premier 5G enterprise class wireless connectivity product offering business 'peace of mind' guaranteed connectivity and expert managed service.

Enhanced Enterprise Wireless provides

  • guaranteed 99.9% network uptime
  • enterprise-class Cradlepoint 5G adaptor
  • a Telstra accredited external antenna
  • a managed service bundle which includes site assessment, installation, Telstra connectivity management, 24/7 monitoring, planned outage notifications, technical help desk and more...


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Why Telstra Enhanced Enterprise Wireless ?

Accelerated deployment

“Its taking too long for my fixed line infrastructure to be deployed for my business”
Typically it takes 2-6 months to secure a fixed connection. Telstra Enhanced Enterprise Wireless offers rapid deployment completed in weeks, not months.

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Agile and Scalable

“I do not want to subscribe to fixed data lines as I have temporary requirement for broadband.”

In today's world, business needs to be agile and able to scale at speed. Enhanced Enterprise Wireless is a casual month-to-month model. 

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Failover and Redundancy

“When I have a data outage, my business is out of action and I am losing customers and revenue”
Having a second wired link, often running along the same physical path as the primary link is risky. Wireless provides a viable access alternative.

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5G Enhancements

“I have a need to stay competitive and provide a point of difference against my competitors”

Enhanced Enterprise Wireless guarantees reliable and consistent experiences for running
business critical applications with the option for traffic routing and load balancing.

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How Telstra 5G Enhanced Enterprise Wireless works

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Confirm 5G feasibility at the site location

We will help you determine your site eligibility through a desktop and on-site service qualification.


EEW step 2 - install antenna

Install antenna and Cradlepoint 5G adapter 

We will get your site installed and ensure that you have the right connectivity for your business requirement.

EEW step 3 - connect to Telstra 5g

Connect to the Telstra 5G Network with Epic plan

We will connect you to Australia’s largest 5G network. Telstra portal allows you to monitor the monthly SLA performance of your service.

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Telstra and MobileCorp Managed Service

The included Telstra Managed Service fulfilled by MobileCorp provides business continuity 'peace of mind' with 24/7 monitoring and alerts, technical support desk, planned outage notifications, Cradlepoint device management and Telstra carriage management.

Is Telstra 5G Enhanced Enterprise Wireless the right solution for you? 

Let's find out.

Discover whether Telstra Enhanced Enterprise Wireless is  the right solution for your business location and use case.  

MobileCorp assists Australian organisations to understand how to utilise 5G and Enhanced Enterprise Wireless to provide a commercial advantage.

Leverage our knowledge as a Telstra Platinum Partner, and Cradlepoint APAC Growth Partner of the Year.

Complete the form to chat with one of our expert Telstra 5G specialists.

Key Features of Telstra 5G Enhanced Enterprise Wireless 

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Guaranteed network availability 

Telstra guarantees 99.9% uptime Monday to Friday 7am-8pm local time Australia-wide. Planned outages are notified by email in advance.

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Cradlepoint adapter enables 5G with existing routers 

Cradlepoint cloud-managed router endpoints are market leading software-defined modem technology.

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Cloud management portal

Enhanced Enterprise Wireless customers will have access to a custom portal providing full visibility of connectivity and SLA network performance.


MobileCorp is Enhanced Enterprise Wireless MSP 

MobileCorp is the only Telstra partner selected to be an accredited Enhanced Enterprise Wireless MSP. We provide the managed service for all Telstra customers nationwide.

What does the Telstra 5G Enhanced Enterprise Wireless Managed Service include?

Telstra Enhanced Enterprise Wireless Managed Service, fulfilled by MobileCorp, includes:
  • rapid deployment
  • 5G site feasibility qualification
  • On-site installation 
  • Cradlepoint licensing
  • Cradlepoint W2005 procurement and configuration
  • NetCloud instance build and ongoing management of Cradlepoint device and network connectivity
  • 24/7 network performance monitoring
  • Network connectivity alerts and issue resolution
  • Cradlepoint device remote troubleshooting and out-of-band management 
  • Technical support helpdesk
  • Planned Telstra network outage notifications
  • Cradlepoint device hot swap program
  • Monthly reporting
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Why MobileCorp is the chosen Telstra MSP?

MobileCorp is the only Telstra Partner who provides the Enhanced Enterprise Wireless managed service.

Telstra selected MobileCorp to provide this specialist service because we have demonstrated knowledge and capability in delivering Cradlepoint 5G networks and enterprise wireless solutions in the Australian market.

MobileCorp is also the only Telstra partner to be a Cradlepoint Elite Partner, and was named the Cradlepoint APAC Growth partner of the year for 2020. 

Read more about our Telstra Partnership

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Telstra Platinum Partner Services 2022
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Use Cases for Telstra 5G Enhanced Enterprise Wireless 

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New Site Connectivity

Enterprise customers setting up new retail branches, warehouses and other sites  requiring a strong reliable connection which can be provisioned faster than a suitable fixed access.

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Wide Area Networks WAN

Customers with both fixed and wireless links can utilise Enhanced Enterprise Wireless in an active/active routing/SDWAN setup as a means to distribute traffic / load balancing.

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Existing site connectivity

Enterprises wanting to complement an existing fixed connection in an active/active setup to provide more resilience, being confident that the full load of that site can be carried for extended periods. E.g. enterprise retail, wholesale suppliers, logistics, hospitals.

EEW Use case semi-temporary sites
Semi-temporary sites
Enterprise customers requiring a strong reliable connection for sites that may have a tenure of 6 months to 2 years and can be deployed much faster than a fixed access. E.g. construction huts , retail kiosks. event venues

Learn about the Cradlepoint W2005

Telstra Enhanced Enterprise Wireless utilises a Cradlepoint 5G enabled W2005 adaptor.

The W2005 5G wideband adapter is purpose-built for outdoor deployment to address the tradeoff of lower propagation in the low- to mid-band capacity layer,

The W2005 can be paired with a Cradlepoint router, or can connect to a third-party router via an Ethernet connection.

See Cradlepoint W2005 specifications

W2005 5GA

What is the Telstra 5G Enhanced Enterprise Wireless Epic plan?

Enhanced Enterprise Wireless is powered by the Telstra 5G network.

Telstra customers will need to connect to the Adaptive Mobility Enterprise Wireless Epic Plan which includes access to 5G. 

The Epic plan has options from 50GB to 1TB of data included.

SPECIAL OFFER: For customers who select more than 5 sites, there is a special offer of a $627 rebate for a limited time only.

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Why Telstra 5G ?

Telstra has the widest 5G network coverage.

Telstra 5G is now available to more than 75 percent of the population and in more than 2,700 suburbs and over 200 cities and towns across Australia.

Telstra and Cradlepoint led the world with the first Enterprise Wireless service, the forerunner to Enhanced Enterprise Wireless. 

Who is eligible for Telstra Enhanced Enterprise Wireless?

Enhanced Enterprise Wireless (EEW) is available to Telstra Enterprise customers on Adaptive Mobility who satisfy on-premise eligibility criteria and service qualification.


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