Boosting Travelex unified comms with secure tablet and app deployment

Travelex had developed a custom app – Ollie – to communicate HR, sales, and leadership information to employees across Australia and New Zealand.

They required mobile devices to be procured, secured and deployed with Ollie and other approved applications, available on the devices.

The devices needed to be locked down to corporate use only; and Travelex required the ability to secure the devices should they be lost or stolen. 

The Ollie application needed to be delivered with a zero-touch requirement of the end user; and ongoing remote management of the app was required.

MobileCorp utilised its Device Lifecycle service to procure low-cost Telstra Signature 2 phones and Samsung tablets, and to provision the devices with Telstra mobile connections.

The Mobile Device Management (MDM) team enrolled the tablets in the Samsung Knox security platform, then built a VMWare AirWatch instance with separate profiles for the tablets and phones. 

The tablet was set up with a kiosk style profile which restricted end users to a view of one screen with 4 custom Travelex-approved apps. The phone profile allowed end users more freedom with 11 apps deployed. AirWatch allows device lock and device wipe actions if a device is compromised.

Once staging was complete, the devices were delivered to sites to across Australia and NZ.