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REMONDIS

Boosting In-Building Cellular Coverage for Operational Connectivity

23 Sep 2025

OUTCOME

Reliable 4G and 5G mobile coverage was delivered throughout REMONDIS Tomago’s two-storey office, resolving coverage issues and improving call quality and data access. This has enhanced productivity and ensured critical communications remain strong for daily operations and workplace safety

REMONDIS is one of Australia’s leading waste management and recycling companies, operating sites across the country to provide essential environmental services. At its Tomago office, staff rely on strong mobile connectivity to coordinate vehicle movements, manage site operations efficiently, and maintain clear communication for workplace safety. Without reliable coverage, operational delays and safety risks can arise.

Sites: 1
Location: Tomago, NSW

Challenge

REMONDIS Tomago, located in a regional area, was experiencing poor mobile coverage throughout its two-storey office building. With concrete internal and external walls, staff faced persistent issues with call dropouts and unreliable data connectivity, impacting daily operations and safety communications. The best serving tower for the REMONDIS is the Telstra tower, located 1.15km at a bearing of 275° from TN

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Solution

After conducting a comprehensive site feasibility assessment, MobileCorp designed and delivered an in-building coverage (IBC) solution featuring an Active DAS (Distributed Antenna System) to address REMONDIS’ connectivity challenges. The solution included:

  • An external 11dBi directional antenna mounted using a knuckle boom lift for optimal signal reception

  • A CEL-Fi G51 repeater integrated as part of the Active DAS to amplify and distribute the mobile signal throughout the building

  • Three internal ceiling-mounted omni antennas strategically positioned across the site to ensure strong and consistent coverage

Due to the building’s structure and lack of roof access, a 45ft knuckle boom lift was used for safe antenna installation.

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Outcome
 

"This office had long suffered from poor reception; in a black hole of mobile signal. Working with MobileCorp we were able provide good service to the staff. Much to their delight."

Robert Mulley
REMONDIS ICT Manager,



The installation delivered an immediate and powerful improvement. The cellular coverage across the entire building transformed from patchy and unreliable to strong and consistent. Staff can now make calls without dropouts and access data seamlessly, enabling smoother operations and safer site communications.

For REMONDIS, this upgrade has not only improved day-to-day productivity but has also enhanced employee confidence in their connectivity, ensuring that critical communications are never compromised.

 

Ongoing Support

REMONDIS also opted for MobileCorp’s Remote Management service, providing:

  • Continuous monitoring of signal health and system performance

  • Any issues are identified early and resolved promptly through proactive reporting and support

  • Scheduled inspections and business continuity measures are in place to maintain reliable connectivity without disruption

This dedicated support ensures REMONDIS can focus on their operations with confidence, knowing their critical communications are always protected

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