Leading cloud contact centre SaaS - UJET - is now available in the Australian market and has been adopted by MobileCorp as our preferred hosted call centre solution.
The importance of having agile IT infrastructure and processes was never more evident than when the Covid pandemic hit inflicting massive global disruption. In 2022, adopting a principle of agile technology is fundamental to responsible recovery.
For value and functionality, available through one interface, Microsoft Teams is head and shoulders above other UCaaS solutions, but it does lack one key element - built-in telephony at its core.
UCaaS has become the communications infrastructure of choice in the post-pandemic recovery, and is now used by almost 50 percent of businesses globally.
MobileCorp has recently completed a specialist partner program with VMware to deepen our capability in the Workspace ONE product suite.
Microsoft Teams is a great product. It is head and shoulders above other collaboration solutions on the market. But it lacks one key capability to make it a truly unified communications solution.
MobileCorp has expanded its professional services to include Managed IT. The expansion is a response to concern from customers over escalating cyber threat, and their need to support a hybrid workplace.
MobileCorp has kick-started 2021 by achieving Advanced Supplier accreditation from the NSW Government for the ICT Services Scheme 0020.