Leading cloud contact centre SaaS - UJET - is now available in the Australian market and has been adopted by MobileCorp as our preferred hosted call centre solution.
For value and functionality, available through one interface, Microsoft Teams is head and shoulders above other UCaaS solutions, but it does lack one key element - built-in telephony at its core.
UCaaS has become the communications infrastructure of choice in the post-pandemic recovery, and is now used by almost 50 percent of businesses globally.
Okay we all understand by now that 'The Cloud' is not a cloud, it's actually a data centre. And Edge computing is pretty obviously data processing at the edge of the network aka the endpoint. But does anyone have the foggiest (sorry terrible pun) about Fog Computing.
IT spending will increase in Australia during FY22 as digitisation drives economic recovery, but what technologies should be the priority for business?
Microsoft Teams is a great product. It is head and shoulders above other collaboration solutions on the market. But it lacks one key capability to make it a truly unified communications solution.
MobileCorp has expanded its professional services to include Managed IT. The expansion is a response to concern from customers over escalating cyber threat, and their need to support a hybrid workplace.
MobileCorp will now offer Barracuda's new cloud-to-cloud 'backup and restore' platform as a component of our Microsoft 365 managed service portfolio.
MobileCorp has kick-started 2021 by achieving Advanced Supplier accreditation from the NSW Government for the ICT Services Scheme 0020.