Managed Desktop

Wherever the desktop is located, employees need responsive, consistent support

Download Managed IT Brochure

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Benefits of a Managed Desktop service

Responsive support
Proactive management
Employee onboarding

Managing multiple desktop set-ups, responding to end user fix requests, and onboarding new staff, are all activities that make managing an organisation’s desktops a time-consuming activity.

MobileCorp will assume responsibility for this body of work to relieve the pressure on your lean IT team.

Additionally, in this time of heightened cyber security threats, MobileCorp's Managed Desktop service includes Essential 8 activities around patching, application management, back-ups and MFA.

MobileCorp Managed Desktop Service

MobileCorp provides onsite or remote delivery of:

procurement and provisioning of hardware
setting up, maintaining and disabling user profiles of on-boarding and off-boarding employees
data backup and recovery
managed anti-virus
warranty management including return, repairs and warranty renewal
patch management including operating system, firmware, drivers and application software
vulnerability scanning
real-time monitoring
end user service desk with ticketing system and response SLAs (this service can be integrated with any existing ServiceNow portal)
technical support for issue diagnosis and resolution
licence management