Pricing
Special pricing available for NFPs, Government, Telstra Customers
All Pricing inc.GST
*Professional Service Fee applies **Licence fee not included
Managed Mobility Service
Entry
For all your Telstra support services & device lifecycle management
- Service Desk, Monday-Friday 8.30am-5pm
- Mobile Device Lifecycle - procure, provision, repair, end of life management
- Telstra Plan Services - connections, disconnections, plan changes, ownership changes
- Telstra SIMs - physical and eSIM activations
- Telstra Call Management - Barring, diversions
- International Roaming
- Warranty Repairs
- Telstra Account Consolidation
from $3.00
per service / month
Professional
For teams that need priority support, premium service & reporting
Everything in Entry plus:
- Custom Ordering Portal - 24/7 lodgement of requests. Check the status of tickets
- Extended Hours Service Desk, Monday-Friday 8am-6pm
- Priority Telstra Support -go to the head of the queue with priority SLAs
- Aligned Support Team - deal with the same MobileCorp experts every time
- Priority Shipping Included - next day delivery*
- Mobile Fleet 'Snapshot' Report - monthly
- Mobility Fleet Optimisation Review - quarterly
- Mobile Fleet Audit - annual
- Account Management
from $6.00
per service / month
Business
For teams that need telecoms expense management reporting & VIP support
Everything in Professional plus:
- Telecom Expense Premium Trend Analytics - procurement, forecasting, budgeting, usage
- Telecom Expense Premium Report - fleet composition & optimisation, expenditure, Telstra billing, usage data, trend reporting
- Online Portal - customised Device & Service Catalogue
- Online Portal - Automated hierarchical Manager approval
- Online Portal - choice of nominated Administrator(s) or End User access
- VIP Support - personalised executive service for nominated VIPs
from $10.00
per service / month
Enterprise
For teams that need superior security, granular control, & integrated support
Everything in Business plus:
- Cloud-based Enterprise Mobility Management + Telecom Expense Management platform
- TEMs Enterprise real-time change management and on-demand analysis
- TEMs Enterprise Reporting package of complementary offline business intelligence analytics and summary reporting
- TEMS Cost Centre Allocation - assign costs accurately and drill down to costs associated with any user, cost centre or department
- Multi-Carrier Billing and BI Analytics - plan optimisation, billing accuracy, credit resolution, usage, forcasting, budgeting
- Ordering Portal - custom access permissions aligned with end user profiles
- Ordering Portal - custom device and service catalogue aligned to user profiles
- Automatic General Ledger Journals imported directly into your accounts system.
- UEM/ServiceNow/Ticketing System/MSP integration
from $15.00
per service / month
Entry
For all your Telstra support services & device lifecycle management
- Service Desk, Monday-Friday 8.30am-5pm
- 10 users included
- 10 users included
- 10 users included
Professional
For all your Telstra support services & device lifecycle management
- Service Desk, Monday-Friday 8.30am-5pm
- 10 users included
- 10 users included
- 10 users included
Business
For teams that need additional security, control, and support.
- 10 users included
- 10 users included
- 10 users included
- 10 users included
Enterprise
For teams that need superior security, granular control, & integrated support
Everything in Business plus:
- Cloud-based Enterprise Mobility Management + Telecom Expense Management platform
- TEMs Enterprise real-time change management and on-demand analysis
- TEMs Enterprise Reporting package of complementary offline business intelligence analytics and summary reporting
- TEMS Cost Centre Allocation - assign costs accurately and drill down to costs associated with any user, cost centre or department
- Multi-Carrier Billing and BI Analytics - plan optimisation, billing accuracy, credit resolution, usage, forcasting, budgeting
Managed Mobility Feature Comparison
| Suitable for | ENTRY | PROFESSIONAL | BUSINESS | ENTERPRISE |
|---|---|---|---|---|
| Quantity of services | 1+ | 20+ | 50+ | 200+ |
| Support / Service Desk | ENTRY | PROFESSIONAL | BUSINESS | ENTERPRISE |
| Business Hours 8.30am–5pm Mon–Fri | ||||
| Extended 8:00am – 6:00pm Monday – Friday | ||||
| 24×7 | P1-P2 | |||
| Best Effort SLA | ||||
| Priority Support SLA | ||||
| VIP Support Program | ||||
| Aligned MobileCorp Service Team | ||||
| MobileCorp Account Manager | ||||
| Procurement | ENTRY | PROFESSIONAL | BUSINESS | ENTERPRISE |
| 24/7 online ordering portal | ||||
| Custom Portal branding - your logo and colours | ||||
| Customised Device & Service Catalogue | ||||
| Automated Procurement Approval System | ||||
| Priority Shipping included | ||||
| Telstra Services | ENTRY | PROFESSIONAL | BUSINESS | ENTERPRISE |
| Plans - connections/disconnections, change of plan, change of ownership | ||||
| Voice - call barring, diversions | ||||
| International Roaming | ||||
| Transferring in/out of account (Porting) | ||||
| Telstra Account Consolidation | ||||
| Telstra Billing enquiries | ||||
| Device Lifecycle | ENTRY | PROFESSIONAL | BUSINESS | ENTERPRISE |
| Device Procurement | ||||
| End of Life Buyback Program | ||||
| Device Enrolment Program - Telstra, Apple, Samsung | ||||
| Telstra SIM - physical & eSIM replacement, activations | ||||
| Bulk deployment | ||||
| UEM/MDM Device Enrolment | ||||
| Warranty Repairs | ||||
| Non-Warranty Repair | ||||
| Provisioning - adding protective case, screen protector | Fee | Fee | Fee | Fee |
| Telecom Expense Management | ESSENTIAL | BUSINESS | PROFESSIONAL | ENTERPRISE |
| User Access - grant access & privilege rights to selected users | ||||
| Data Usage management - end user alerts | ||||
| TEMS online management & reportiing portal | ||||
| Asset Management - align hardware & services to end users for total cost of ownership | ||||
| Cost Centre Allocation | ||||
| Financial Journal - files ready to upload | ||||
| Reporting | ENTRY | PROFESSIONAL | BUSINESS | ENTERPRISE |
| Mobile Fleet 'Snapshot' Reporting - monthly | ||||
| Mobile Fleet Trend Reporting - monthly | ||||
| Mobile Fleet Optimisation & TEMS Enterprise reporting - online & on-demand | ||||
| TEMS Cost Centre Report | ||||
| Telstra Billing Report | ||||
| Multi-Carrier Billing Analytics | ||||
| Mobile Fleet Review - quarterly | ||||
| Mobile Fleet Audit - annual | ||||
| UEM/MDM & Integration | ENTRY | PROFESSIONAL | BUSINESS | ENTERPRISE |
| Technical Service Desk Mon-Fri 8.30am-5.30pm | ||||
| Integration with your UEM/MDM platform | ||||
| Zero-Touch Device Deployment | ||||
| Managed MDM - ons/offs, OS updates, application management, profile builds, compliance policy changes | ||||
| Application management - deployment, updates, removal | ||||
| Remote Device Wipe/Reset | ||||
| Integration with ServiceNow or your internal ticketing system |
Essential 8 Cyber Security
Audit as-a-Service
Perfect for IT times who need visibility of their vulnerabilities & risk profile.
Providing independent compliance oversight & remediation roadmap.
- Monthly managed audit
- Monthly ACSC E8 Maturity Ranking
- Visibility of your E8 risk profile at all times
- Pinpoints your E8 vulnerabilities
- E8 remediation roadmap
- Provides evidence of performance improvement
- Governance, Risk and Compliance Reporting
- Data Security - data does not leave your environment
- Implementation and Onboarding included
- Software licensing included**
- MobileCorp account manager
POA
Plus annual licensing fee
Audit + Remediation
Perfect for IT teams who need to add capacity & capability.
Providing a trusted point of contact for all E8 remediation & compliance.
- Complements your inhouse capabilities and capacity
- All E8 maintenance and remediation work managed
- Progresses ACSC E8 Maturity Level ranking
- Essential 8 Service Desk for responsive human support Mon-Fri 8.30am-6pm
- Remediation packages from 25 hours per month
- Includes fortnightly automated E8 Audit**
- Includes prioritised remediation roadmap planning and agreed scope of works to uplift each E8 control
- Includes proactive delivery of all E8 operational workload
- Includes Audit + Remediation reporting package
POA
Plus annual licensing fee
More MobileCorp Managed Services
Special pricing for NFPs/Government/Telstra customers
All pricing Inc.GST
*Professional Service Fee applies **Licence fee not included
Enterprise Wireless
Cradlepoint APAC MSP of the Year
- Rapid deployment
- Technical Service Desk, Mon-Fri, 8am-8pm
- Desktop Site Survey & On-Site Feasibility Testing*
- Cradlepoint device and licensing reseller
- Cradlepoint router configuration*
- On-site Hardware Installation*
- NetCloud Instance Build
- 24/7 Network Monitoring
- Automated Connectivity alerts
- Incident Response SLAs
- Cradlepoint routers remote troubleshooting and out-of-band management
- Cradlepoint Hot Swap Program
- Monthly Network Reporting
- NetCloud Access & Training
POA
per device / month
UEM / MDM
VMware Workspace ONE & Microsoft Intune
- Audit of existing instance for security and performance limitations
- Remediation services to repair, restructure or extend the Instance*
- New Instance Build, Cloud or on-premise*
- Integration with third-party security products
- Standard & Extended Profiles build
- Identity Authentication & management
- Asset Inventory Register & Compliance Status
- Data Usage policy management
- Proactive monitoring - set alerts for MDM disabled, device jailbroken, no connectivity
- Applications - deployment, updates & removal
- Security - device remote wipe or lock, profile sync, kiosk-mode, password & privacy policies
- Device enrolment - Telstra, Apple, Samsung programs
from $6.00
per licence** / month
Endpoint Security
Mobile Endpoint Protection
- Mobile Threat Defence - real time prevention of attacks at endpoint and network layers
- Mobile Data Policy - enforce acceptable use and prevent excessive data usage
- Conditional Access - zero trust network access
- Technical Service Desk, Mon-Fri, 8am-8pm
- Solution architecture
- License procurement & management
- Instance build
- Integration with Single-Sign-On and IAM
- Integration with UEM/MDM platform
- End user ons/offs
- Reporting - compliance, unauthorised usage, connectivity, data usage
- Onboarding included
from $2.00
per licence** / month
Collaboration
Cloud Telephony | Cloud Call Centre
- Technical Service Desk, Mon-Fri, 8.30am-5.00pm
- Solution architecture
- Instance build, deployment, and onboarding*
- Porting of numbers to Cloud Telephony provider*
- End User ons/offs/changes
- Procurement and provisioning of soft phones or hardware (equipment cost not included)
- Phone system installation - virtual. On-site also available*
- Integration with Microsoft 365 / Teams stack
- Microsoft Teams Calling deployment and integration
- Configuration of new call flows as required including hunt groups, diversions and out-of-hours routing
- Monitor and proactively alert to call cost increases
- Manage access to international calling destinations
- Zero touch provisioning of devices for end users
- Manage call recording playback and all other audio files including welcome and on-hold messages
- Bill management - export call details/records reports
- License management
- Phone number inventory management
- Malicious call trace tag reporting
from $7.50
per service / month
Microsoft 365
Unified Communications
- Accredited M365 specialists
- Technical Service Desk, Mon-Fri, 8.30am-5pm
- Incident Response SLAs
- Instance Build and Deployment
- Cloud migration*
- End User management - onboarding/removal/profile configuration
- Licensing optimisation
- Microsoft Teams Calling
- Backup & restore
- Training & Documentation
from $7.00
per licence** / month
Managed IT
Extend your capability or capacity
- IT Technical Service Desk, Mon-Fri, 8.00am-8.00pm
- Onboarding/offboarding end users
- Managed Desktop - account & profile management, OTA remote management, Security policy enforcement
- Managed Infrastructure - Proactive monitoring, Automated alerts
- Managed Network - incident response SLAs, managed routers, managed firewall
- Managed Security - Identity Access management for email, desktop, applications and network
- Managed Microsoft 365 - instance onboarding, user management, licensing management, Teams Calling
from $60.00
per seat / month