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Unified Endpoint Management

Security-conscious, efficient organisations are making the journey from MDM to UEM

Diagram-2 The components of UEM-1-1
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What is UEM?

Mobile Device Management – while a familiar label – no longer accurately describes the capabilities of cloud-based SaaS environments, which are now referred to as Unified Endpoint Management solutions.

The technology has shifted from being device-centric to offering a holistic endpoint management environment covering authentication and identity, security, and a range of endpoint devices including laptops, desktops, routers and IOT devices.

MobileCorp supported Unified Endpoint Management platforms

MobileCorp provides management of all leading Unified Endpoint Management platforms including VMWare, Microsoft Intune, MobileIron and IBM MaaS360, as well as Jamf for Apple-centric fleets.

Our solution specialists and engineers will design, build, deploy and manage custom UEM instances.

From building a UEM instance, through testing and deployment, to ongoing management and service desk, MobileCorp has accredited highly skilled UEM engineers to deliver your UEM environment.

Our Unified Endpoint Management solution services include:

  • audit and remediation of existing instances
  • design and build of new instances, configuration of profiles
  • deployment of environment, enrolling and deploying bulk devices
  • security management including device wipe, kiosk mode, profile sync
  • remote application management
  • proactive monitoring and technical support service desk
  • data and asset management and reporting

To learn more about how MobileCorp can assist your business, call us on 1800 253 242 or email info@mobilecorp.com.au.

VMware Workspace ONE

VMWare Workspace ONE – formerly known as AirWatch – has been the market leading MDM/UEM SaaS platform for many years. It has set a benchmark for innovation in the sector. It is also the UEM environment of choice for many MobileCorp customers.

MobileCorp is an Authorised Digital Workspace Partner and has proven capability in the design and build of VMWare Workspace ONE instances, profile configuration, and ongoing platform management.

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Microsoft Intune

Intune has been the shooting star of UEM products. Managing 175 million devices it is the most widely used global UEM solution. It rivals VMWare as the top global leader, yet only four years ago did not even appear in the Gartner ‘leaders’ quadrant. A feature of Intune is its seamless integration with Microsoft 365 and its inclusion in 365 licensing making it a financially attractive choice for many organisations.

MobileCorp has enterprise-level capability in building and managing Microsoft Intune environments for company-owned and BYO devices. MobileCorp recommends Intune for companies who run the Microsoft Office365 product suite. The MobileCorp fleet runs on Microsoft Endpoint Manager incorporating Microsoft Intune.

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IBM MaaS360

IBM MaaS360 appeared in the Gartner UEM Magic Quadrant for 2020 in third place behind Microsoft and VMware.

In Australia it is often utilised by multi-national organisations as dictated by a global policy. IBM Security MaaS360® with Watson® offers a Software-as-a-Service cloud-based, comprehensive UEM solution. It includes mobile threat defense and Identity-as-a-Service (IDaaS) with multifactor authentication. Artificial intelligence (AI) and analytics surface issues and provide administrators with insight into what is affected and how to remedy it.

MobileCorp has IBM MaaS specialist knowledge and experience inhouse to co-manage or provide full management of your instance.

MobileIron

MobileIron was voted the Best Unified Endpoint Management Tool 2019 by Gartner’s Peer Review People’s Choice.

MobileIron is growing its presence in Australia and counts the ACT Government and Australian Bureau of Statistics among its customers. MobileIron is recommended for organisations seeking both mobile and non-mobile management and differentiated security features.

MobileCorp offers a managed service for design, build and management of your MobileIron platform.

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Jamf

Jamf is the world’s leading pure-play Apple-centric EMM platform. It is a focused alternative for customers with Apple-only mobile fleets. Jamf Pro is targeted at enterprise clients and Jamf Now for SMBs.

MobileCorp UEM Managed service

MobileCorp UEM Services

MobileCorp's UEM services include

  • audit and remediation of existing instances
  • design and build of new instances, configuration of profiles
  • deployment of environment, enrolling and deploying bulk devices
  • security management including device wipe, kiosk mode, profile sync
  • remote application management
  • proactive monitoring and technical support service desk
  • data and asset management and reporting

To learn more about how MobileCorp can assist your business, call us on 1800 253 242 or email info@mobilecorp.com.au.

MobileCorp UEM Managed service

Unified Endpoint Management Key Benefits: automation and security

As UEM has followed a trajectory of growth from MDM to EMM to UEM, its features and capabilities have expanded.

However, the key benefits of our Unified Endpoint Management solutions have remained remarkably consistent and relate primarily to automating and securing endpoint management.

Specifically key benefits include:

  • simplified IT security administration
  • push-based and instant delivery of policies, apps and updates
  • fully automated enrolment, pre-configuration and retirement for any device
  • end user profile enforcement
  • amplified visibility of assets
  • Internet of Things management
  • single-pane endpoint management
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UEM for all your Endpoint Devices

Mobile device management technology has shifted from on-premises to cloud delivery, while the device types under management have expanded from mobile phones and tablets, to include laptops, desktops, and IoT endpoints, whether they have a SIM card or not.

Management has also expanded from management of the physical device, to include the management of applications and content.

With each shift in technology the language to describe the product has shifted from MDM, to EMM, and now to UEM.

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Unified Endpoint Management Solutions – Timeline

MDM We started with MDM in 2010 around the time of iOS 4 and the focus was all about remotely managing devices, and allowing users to perform only certain prescribed tasks on their devices. MDM includes features like device provisioning, enrolment, device security and location tracking. It also allows wiping the data in case the device is stolen or lost. A basic MDM tool has the ability to enforce security policies, track inventory and perform real-time monitoring and reporting.

EMM Then along came the explosion of the applications market. MDM needed to expand its capabilities to not only manage the device but also mobile applications and content. We saw the emergence of vendors that provided both MDM and mobile application management MAM. This evolution was referred to as enterprise mobility management or EMM. EMM vendors sought to cater to all enterprise mobility needs, and in more recent years, the rise of cloud apps has prompted many EMM vendors to also offer identity management features like federation and multi-factor authentication.

UEM In 2023 we now have unified endpoint management solution, UEM. Over the last few years, desktop operating systems like Apple macOS and Microsoft Windows 10 have added mobile device management features, and in response, EMM and MDM vendors started supporting desktops and laptops. The trend today is to unify the management of as many aspects of the end user experience as possible. Platforms seek to manage laptops, mobile devices, mobile apps, browsers, authentication and identity, and virtual desktops, all from one platform, with security policies that can span the whole stack. This UEM feature is also called ‘workspace’ management.

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Diagram-2 The components of UEM

Our Tech Partners

Leaders we are proud to partner with.

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Microsoft-Intune
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Speak to our MobileCorp Representative

To get started with a technology solution, call us on 1800 243 252

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