Medtronic’s IT team was fielding 50 requests a month for new devices. These included replacements for broken or lost phones, and new devices for onboarding employees.
This level of operational activity was a huge time investment and drain on internal IT resource and impacted the team’s ability to attend to core business. Competing priorities also meant that devices would often take weeks to reach an end user.
MobileCorp delivered its Managed Mobility solution.
MobileCorp warehouses devices for Medtronic to insure against supply constraints. This also allows MobileCorp to respond immediately to any device deployment request.
Medtronic devices are carrier-provisioned, enrolled in VMWare AirWatch, fitted with a case and screen protector, and overnight delivered.
For New Zealand-based employees, the devices are preconfigured in batches and shipped for local carrier connection.