---
title: "Coates Hire: Darwin Office Case Study | MobileCorp"
description: A new high-rise building constructed nearby degraded the mobile network at the Coates Hire office in Darwin. MobileCorp got the company back in business.
---

[Hero Stories ](https://www.mobilecorp.com.au/hero-stories)

# [Coates Hire: Darwin Office Case Study | MobileCorp ](https://www.mobilecorp.com.au/hero-stories/coates-hire)

 Written by [Michelle Lewis](https://www.mobilecorp.com.au/hero-stories/author/michelle-lewis) | Oct 12, 2022 1:01:38 PM

## Challenge

The construction of a high-rise building between the Coates Hire Darwin office and the nearest Telstra 4G cell tower caused a sudden degradation of mobile service at the site. 

 Poor voice quality and regular dropouts were frustrating for employees and having serious consequences for business continuity.

 

 

## Solution

MobileCorp Managed ICT team organised a technician to attend on-site and investigate the issue. He would also determine the position of the strongest 4G signal to the building. 

 A Telstra Cel-Fi GO repeater station was installed and cabled to a Yagi antenna on the roof. The Cel-Fi GO repeater, originally designed for in-vehicle use, is widely utilised across remote and regional Australia to boost reception from distant towers.

 

## Outcome

- **Reliable mobile voice and data connectivity: **Using an antenna and repeater station that is more commonly seen in remote Outback Australia, Coates were back in business.** **

- **Increased customer and employee satisfaction: **No more frustrating call drop outs.** **

- **Enhanced productivity **because it can be difficult to work without reliable mobile connectivity!

[View full post](https://www.mobilecorp.com.au/hero-stories/coates-hire)

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